Privacy Policy

This privacy policy explains what personal data we collect, process, and use in connection with our website www.bgf-tg.ch and other services, as well as the rights of individuals affected.

You can generally use our website without providing personal data. However, if you wish to access specific services, we may need to process certain personal information.

This website complies with the Swiss Federal Act on Data Protection (FADP) and incorporates key aspects of the European General Data Protection Regulation (GDPR) where applicable.

1. Contact Information

1.1. Responsibility for the Website

Verein Beratungsstelle für gewaltbetroffene Frauen Thurgau
Oberstadtstrasse 7
8500 Frauenfeld
Schweiz

T +41 52 720 39 90
info@bgf-tg.ch
www.bgf-tg.ch 

1.1. Data Protection Contact

Cheyenne Wäny
cheyenne.waeny@bgf-tg.ch

2. General Notice

We make every effort to protect your data in accordance with applicable data protection laws and technical security measures. Personal data is generally transmitted in encrypted form. We use SSL encryption, but please note that data transmission over the internet (e.g., via email) can have security vulnerabilities.
This privacy policy is regularly updated to comply with legal requirements and to reflect changes in our services. The current version always applies.
For certain services, additional privacy policies or legal documents such as Terms & Conditions (T&C) or Usage Policies may apply.en.

3.  Processing of Personal Data

By using this website, you consent to the collection, processing, and use of data as described below.

3.1 Definitions

• Personal Data refers to any information relating to an identified or identifiable individual, such as name, address, email address, or phone number.
• Data Subject is the individual whose personal data is processed.
• Processing includes any operation performed on personal data, such as collection, storage, transfer, modification, or deletion.

3.2 Legal Basis

We process personal data in accordance with Swiss data protection laws. If the GDPR applies, we also process personal data based on the following legal grounds under Article 6 (1) GDPR:

• lit. a) Consent: Processing is based on the individual’s consent.
• lit. b) Contractual Obligation: Processing is necessary to fulfill a contract or take pre-contractual steps.
• lit. c) Legal Obligation: Processing is required to comply with a legal obligation under EU law or the applicable national law.
• lit. d) Vital Interests: Processing is necessary to protect the vital interests of the individual or another person.
• lit. f) Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided these do not override the fundamental rights and freedoms of the individual. Legitimate interests include providing and securing our website, enforcing legal claims, and complying with Swiss law.

3.3 Type and Scope of Data Processing

We process only the personal data necessary to provide our services securely, reliably, and efficiently. This may include:

• Contact details (name, email, phone number)
• Browser and device information
• Usage and interaction data
• Payment and contractual data

We generally process personal data only with the user’s consent, unless legal exceptions apply (e.g., fulfilling a contract or protecting legitimate interests). Data may also come from publicly available sources or authorized third parties.

3.4 Data Retention Period

Personal data is stored for as long as necessary for the intended purpose. In cases of legal or regulatory retention obligations, we limit data processing accordingly.

Retention duration depends on legal obligations. Once a required retention period expires, data is routinely deleted unless it is still needed to fulfill contractual obligations.

4. Rights of Individuals

Under applicable laws, you have various rights regarding your personal data. You can contact our data protection officer to exercise the following rights:

• Access: Request information about the personal data we store and how it is processed.
• Correction: Request the correction of incorrect personal data.
• Deletion: Request the deletion of your stored data.
• Restriction of Processing: Request limited data processing if legal obligations prevent immediate deletion.
• Objection: Object to the processing of your data.
• Data Portability: Receive your stored data in a machine-readable format if you have consented to processing or have entered into a contract with us.

5. Data Security

Although we take appropriate technical and organizational measures to protect your data, the processing of personal data on the internet always involves potential security risks. Therefore, we cannot guarantee complete data security.

Access to our website is encrypted using SSL/TLS (HTTPS). Most browsers indicate encryption with a padlock icon in the address bar.

Like all online activity, access to our website may be monitored by security authorities in Switzerland, the EU, the USA, and other countries, even without specific suspicion. We have no direct influence over how intelligence agencies, police, or other authorities process personal data.

6. Use of the Website

To continuously improve our services, we use the following technologies on our website:

6.1 Cookies

We may use cookies to optimize the functionality and user experience of our website. Cookies allow us to recognize users and enhance their browsing experience. You can disable cookies through your browser settings at any time.

6.2 Use of GoogleAnalytics

Google Analytics is a web analytics service. We use it to anonymously collect and analyze data on visitor behavior, such as how users arrived at our website, which pages they visit, and how long they stay. Google Analytics uses cookies for this purpose.

You can prevent Google Analytics from collecting your data by disabling cookies in your browser settings.

6.3 Use of Script Librariesbibliotheken

To properly display content, we use script and font libraries (e.g., Google Web Fonts). When these are accessed, a connection to the provider is established, and the provider may collect data about your usage.

6.4 Use of Google Maps

We integrate Google Maps to display location-based information. Google may collect data about how users interact with the map. You can find more details in Google’s privacy policy.

6.5 Use of Social Plugins

Our website may include social media plugins. If you are logged into a social network while visiting our site, your personal data may be transferred. We do not control what data is shared. Please refer to the privacy policies of the respective social networks for more information.

6.6 Contact Form

If you contact us via a form, we store the details you provide to process your request and respond. We do not share this data without your consent.

• Data processing is based on Article 6 (1) (a) GDPR (consent).
• You can revoke your consent at any time by emailing us.
• Your data remains stored until you request deletion, withdraw consent, or the purpose for storage no longer applies.

6.7 Data Collection for Job Applications

If you apply for a position with us, we collect and process the personal data you provide. Applications submitted via email or online forms are processed electronically.

6.8 Use of reCAPTCHA v3

We use Google reCAPTCHA v3 to prevent spam bots and other abusive activities. This service collects device-related data (such as your IP address, browser type, and interactions with the site) and sends it to Google for human verification.

Note: Google processes this data but has stated it is used solely for identity verification, not for other purposes. For more details, see Google’s privacy policy: Google Privacy Policy.

We use reCAPTCHA v3 to enhance security and improve the user experience. If you have concerns about its use, please contact us.HA v3 haben, können Sie uns gerne kontaktieren.

7. Third-Party Services, Including International Providers

We use third-party services to ensure our website remains functional, user-friendly, secure, and reliable. These services allow us to integrate various features, such as hosting, storage, video services, and payment processing.

To function properly, these services require your IP address to transmit content. Some of these services may be located outside Switzerland or the European Economic Area (EEA), provided that adequate data protection is ensured.

Third-party providers may also process aggregated, anonymized, or pseudonymized data for security, analytics, or technical purposes, including through cookies, log files, or tracking pixels.

8. Newsletter

You can subscribe to our newsletter via an online form or email. When possible, we use a double opt-in process to confirm subscriptions, ensuring that a confirmation email is sent before activation.
You can unsubscribe at any time using the opt-out link included in every newsletter. If a link is missing, please contact our data protection officer.

8.1 Use of Tracking Pixels

Our newsletter may contain tracking pixels, which are small images embedded in emails. These allow us to analyze user interactions, such as open rates and link clicks. This helps us measure the effectiveness of our newsletters. Data is collected either anonymously or with personal identifiers.

8.2 Use of Mailchimp

We use Mailchimp to send newsletters. By subscribing, you consent to your email address being shared with Mailchimp for email delivery. Mailchimp processes your data according to its privacy policy and applicable data protection laws.

– Mailchimp Privacy Policy

We recommend reviewing Mailchimp’s privacy policy before subscribing. Please note that we do not control Mailchimp’s data processing and are not responsible for how Mailchimp handles your information.

9. Copyright & Intellectual Property

All content on this website, including text, images, graphics, and videos, is protected by copyright. Any use, reproduction, or distribution without explicit permission from the data protection officer (who holds the copyright) is prohibited.
If you wish to use any content, please contact our data protection officer for the necessary authorization. We are not responsible for any copyright violations by third parties using our content without permission.

10. General Disclaimer of Liability

We do not guarantee that the information on our website is always accurate, up to date, complete, or of high quality.
We are not liable for material or non-material damages arising from:

• The use or non-use of our website’s information
• The use of outdated, incorrect, or incomplete information

Liability claims are excluded, except in cases of proven intentional misconduct or gross negligence on our part.

10.1 Website Availability

We do not guarantee uninterrupted access to our website and are not liable for any damages caused by downtime or technical failures, unless due to our intentional or grossly negligent actions.

10.2 External Links

Our website may contain links to external websites. We do not control and are not responsible for the content of these third-party sites. Clicking on external links is at your own risk.

By using our website, you expressly agree that we do not assume liability for damages resulting from:

• Use of our website
• Accessing external links

This disclaimer applies to all forms of damages and claims, including direct, indirect, incidental, or consequential damages, as well as lost profits or financial losses.

11. Policy Updates & Changes

We reserve the right to update this privacy policy at any time to reflect:

• Changes in legal regulations
• Technological advancements
• Updates to our services

The latest version of this privacy policy will always be available on our website. If significant changes occur, we will inform you in an appropriate manner.

12. Questions & Contact

If you wish to object to the collection, processing, or use of your data, either partially or entirely, please contact our data protection officer listed at the beginning of this privacy policy.

For any privacy-related questions or concerns, please reach out via email or directly contact the responsible data protection officer.

This privacy policy has been automatically translated using ChatGPT. In case of discrepancies, the German version shall prevail.
(25.02.2025)