To main content Exit website To menu To navigation To meta navigation To language switcher To footer

How We Help

Mediation as a Conflict Resolution Tool

Finding Solutions Together

Mediation is a voluntary and confidential process that helps resolve conflicts outside of court. We support you in working with the other party to find a solution that considers everyone’s interests – without blame or a «win or lose» mindset. Our goal is a sustainable agreement that works for all involved.

How Mediation Works

1. Initial Discussions

Expectations are clarified in the first meetings. A session with the other party is only scheduled when you feel ready.

2. Perspectives

Both parties share their viewpoints while the mediators help resolve misunderstandings and facilitate dialogue.

3. Solutions

Together, interests are identified, and viable solutions are developed that work for everyone involved.

4. Conclusion

The parties agree on concrete measures, which are documented in a binding agreement.

Answers to Frequently Asked Questions

Yes, mediation is only possible if both parties voluntarily participate. No one can be forced into it. If the other person refuses, there are alternative ways to resolve the conflict – we are happy to advise you on your options.

Not every mediation leads to an agreement. If no resolution is found, other options, such as legal action, can be considered. However, mediation often helps clarify misunderstandings and improve communication between the parties.

Yes, especially in intense conflicts, mediation can provide a structured framework for dialogue. Mediators ensure that both sides are heard and that the conversation remains respectful. The key is that both parties are willing to engage in the process.

The duration depends on the complexity of the conflict. Some mediations are resolved in just a few sessions, while others take longer. In the initial discussions, we will determine together how much support is needed to reach a sustainable solution.

Mediation itself is not legally binding. However, if an agreement is reached, it can be documented in a written contract. Depending on the content, this agreement may be legally enforceable. We can provide guidance on what this means for your situation.

We’re Here to Help

Whether you need initial information or concrete support, we are here for you. Reach out to us—confidentially and without obligation. Together, we will find the right path for you.

Are you in danger and need help immediately?

Emergency police assistance:

Immediate help in cases of sexual violence:

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.